The 2025 State of Hiring

230+ HR and TA leaders share where hiring breaks down and how they are fixing it with smarter processes and AI. Benchmark your team against the field.

  • Inside this report, you’ll find:
  • Where recruiting breaks down
  • How HR teams are adapting with automation and new sourcing strategies
  • How hiring teams are preparing for AI innovations
  • The external trends and forces shaping hiring
  • Challenges in the current hiring process and their solution

The challenges hiring teams face

Screening overload

Recruiters spend 20+ hours per hire on manual resume review.

Sourcing struggles

Finding quality candidates takes more effort than advertising on job boards.

Scheduling delays

Coordinating interviews manually delays decisions, leading to drop-offs.

Candidate ghosting

Inconsistent communication hampers brand image.

The shifts we’re seeing

Introduced automation in hiring
0 %
Plan to invest in AI soon
0 %
Investing & testing hiring innovations
0 %

What you’ll learn

  • The biggest challenges recruiters are facing
  • How hiring practices are evolving with AI
  • The hiring technologies companies use
  • The result of human + AI collaboration in hiring
  • And so much more!
download the report

Frequently Asked Questions

This report is built for HR leaders, recruiters, and hiring managers in frontline-heavy industries like retail, healthcare, hospitality, and manufacturing.

We gathered responses from over 230 HR and TA leaders in the United States. Participants included hiring managers, directors of talent acquisition, HR leaders, and CEOs across frontline-heavy industries like retail, healthcare, hospitality, and manufacturing.

The report looks at how high-volume hiring is evolving in the AI era. It highlights where hiring breaks down, how teams are adapting, and which external forces—like labor shortages, wage spikes, and automation are shaping decisions

Teams are leaning into automation and new tools. Sourcing and screening take heavy effort. Interview logistics create drop-offs. Skills-first hiring is rising, and traditional ATS setups struggle with candidate-first processes.

Yes. The report shows how AI is becoming mainstream in frontline hiring. Nearly half of companies already use AI tools, and others plan to invest soon. You’ll see how AI is reshaping the stages of hiring—from resume screening and interview scheduling to candidate communication and onboarding.

The report gives you benchmarks and insights you can use to compare your team’s approach against peers. It helps you understand current inefficiencies, new strategies, and where hiring is headed next, so you can plan with clarity.

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